Privacy Policy

At L&J Bodyshop Ltd, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services.

1. Who We Are

L&J Bodyshop Ltd is a professional vehicle body repair centre located in Paisley. We offer a range of services including accident repairs, resprays, paintwork restoration, and insurance-approved repairs.

Business Address:
Unit 3, 133 Neilston Road,
Paisley, PA2 6QL
United Kingdom

2. Information We Collect

We may collect and process the following information when you use our website or contact us:

• Personal Information – Name, email address, phone number, and vehicle details (when submitted via contact forms or direct enquiries).

• Technical Information – IP address, browser type, pages visited, and referring websites (collected via cookies).

• Correspondence – Any communications or information shared with us via email, phone, or our website.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries or service requests

• Provide quotes, updates, or booking confirmations

• Process insurance-related repair claims

• Improve our website and customer experience

• Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited information with:

• Insurance companies (to process claims)

• Trusted third-party service providers (e.g. IT or hosting services)

• Regulatory authorities, where legally required

All third parties are bound by confidentiality and data protection obligations.

5. Cookies

Our website uses cookies to analyse traffic and improve user experience. You can choose to accept or refuse cookies via your browser settings. For more information, please see our [Cookie Policy].

6. Data Storage and Security

We take all reasonable steps to protect your personal data, including secure systems and regular data access reviews. Data is stored in the UK and processed in line with the UK GDPR and Data Protection Act 2018.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or wish to update your information, please contact:

Email: [Insert email address]
Phone: [Insert contact number]
Postal Address: L&J Bodyshop Ltd, Unit 3, 133 Neilston Road, Paisley, PA2 6QL

9. Updates to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically to ensure you are aware of any changes.